At Prime Mall LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal data when you visit or make a purchase from our grocery e-commerce platform.

1. Personal Information We Collect

When you visit the Site or make a purchase, we collect certain types of information:

  • Information You Provide: Name, billing address, delivery address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: We automatically collect details about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order History: Information regarding the specific grocery items you browse and purchase.

2. How We Use Your Information

We use the information we collect generally to fulfill any orders placed through the Site. This includes:

  • Processing your payment information and arranging for delivery/shipping.
  • Providing you with invoices and order confirmations.
  • Communicating with you (e.g., updates on your delivery driver’s status).
  • Screening our orders for potential risk or fraud.
  • Providing you with targeted advertisements or marketing communications, if aligned with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information, as described above. For example:

  • E-commerce Platform: We use [Shopify / WooCommerce / Other Platform] to power our online grocery store.
  • Payment Gateways: We use secure payment processors like [Stripe / PayPal] to handle transactions securely. Your full financial data is encrypted and not stored on our servers.
  • Delivery Partners: We share your name, address, and phone number with third-party delivery couriers to drop off your groceries.
  • Legal Compliance: We may share information to comply with applicable laws and regulations or protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your grocery cart items, and analyze website traffic. You can choose to disable cookies through your individual browser settings, though doing so may affect your ability to use certain features of our website.

6. Your Rights (e.g., GDPR / CCPA)

Depending on your location, you may have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.